November 21, 2018
Giving Thanks at automotiveMastermind
As Thanksgiving approaches, automotiveMastermind reflects on 2018 and all its thankful for, including the relationships we’ve built with our dealer partners.
November 16, 2018
5 Tips to Improve Customer Experience For Auto Dealers
The year is quickly wrapping up, but there’s still plenty of time to improve your dealership’s customer experience efforts before the end of 2018.
November 9, 2018
Inspiration from the Automotive News Leading Women Conference
automotiveMastermind recaps the 2018 Automotive News Leading Women Conference where our team heard from influential and inspirational women in the industry.
November 2, 2018
How to Use Predictive Analytics for Customer Retention
For dealerships looking to increase customer loyalty, leveraging predictive solutions and understanding the customer’s buyer journey are essential first steps.
October 26, 2018
How Mastermind Increases Efficiency, Drives Leads, & Improves CX
We surveyed our dealer partners to see how Mastermind’s data-driven solutions and predictive analytics have impacted their sales. Here’s what we learned.
October 19, 2018
How Dealerships Can Capitalize on Winterizing Vehicles
In most of North America, winter means tougher driving conditions. That makes vehicle winterization a big opportunity for dealerships to drive service revenues while generating sales opportunities simultaneously...
October 5, 2018
How Predictive Analytics Drives Customer Loyalty and CSI Scores
Today there are more vehicles to choose from, more ways to buy them, and more power in the hands of the customer than ever before. But this also gives customers the opportunity to show less brand or dealership loyalty than ever before.
September 28, 2018
Automotive Tech and Trends for Q4 2018
Labor Day’s long gone, kids are back in school and the days are getting decidedly shorter. It all adds up to the end of the year, the start of Q4 and the question on everyone’s mind....
September 14, 2018
The Importance of Customer Journey in Customer Retention
Find out what you can learn from two of the most famous salesmen, Joe Girard and Ali Reda.
September 7, 2018
Digital Marketing Automation and the Customer Experience
Clear, personal, data-driven communication is the first and most important key to creating a great customer experience.
August 31, 2018
Automotive Dealership Industry Tech and Trends
The market is full of opportunity for dealerships and automakers who can spot the trends and adjust the customer experience toward a more personal approach.
August 10, 2018
Business Lessons from Apple and Amazon
Learn what’s most valuable about the news of Apple’s $1 trillion finish over Amazon and how we can apply those best practices to automotive retail.