August 12, 2022
3 Best Practices for Pre-Owned Car Dealerships
Dealers are focused, now more than ever, on maximizing the profitability of their used car operations. Thanks to disruptions from the ongoing pandemic, many dealers have seen their…
August 5, 2022
How to Use Data to Craft Messaging for Dealership Customers
A large component of dealership success comes from the ability to provide customers with not only the best possible experience at your physical dealership, but off-site as well. Th…
July 29, 2022
Q3 State of Automotive Industry Sales & Inventory
Despite market disruptions, auto dealers started off strong in 2022. In Q1, auto dealers generated the strongest new car sales since Q2 2021, according to NADA reports. However, in…
July 22, 2022
Preparing Your Next Gen Dealership Leaders
The composition of dealership teams around the U.S. is changing – and getting younger. And despite what you may have heard about their work ethic, Deloitte’s 2022 Gen Z and Millenn…
July 15, 2022
How Predictive Marketing Drives Dealership Customer Retention
Dealers know the ability to provide customers with the best possible experience at your dealership is a component vital to the success of your business. But did you know customer s…
July 8, 2022
3 Dealership Tips for New Inventory Presales
In the automotive industry, the one topic on everyone’s mind right now is dealership inventory shortages. From coast to coast, nearly every brand is experiencing new vehicle invent…
June 30, 2022
Dos & Don’ts of Customer Experience in the Dealership Service Drive
As customer loyalty falls to historic lows, providing an excellent customer experience at your dealership is more important than ever. Loyal customers are rare in today’s market.
June 17, 2022
Guide to Dealership Customer Loyalty
IHS Markit, now S&P Global Mobility, recently reported, “During the past several years loyalty has emerged as one of the most watched metrics in the US new vehicle industry, al…
June 10, 2022
Focusing on Your Dealership Service Drive in 2022
Your dealership service department plays an incredibly important role in the dealership business. Whether it’s building long-term relationships with customers, driving revenue thro…
June 3, 2022
Summer Car Sales Guide for Dealerships 2022
Summer car sales are always important for auto dealerships’ annual results. Over the years, dealers have traditionally relied on summer car sales events to meet their sales goals.
May 27, 2022
Why Dealers Should Focus on Customer Communication
With new and used vehicle transaction prices plateaued at historic highs and OEM incentives limited, some auto dealers are considering pumping the brakes on their marketing efforts…
May 20, 2022
Increasing Dealership Conquest Car Sales in 2022
The automotive industry has been hit with challenges for many years now due to supply shortages, changing customer trends and digitalization. Now as ongoing inventory shortages are…
