November 26, 2021
What Your Dealership’s BDC Needs to Be Doing Differently
As new vehicle inventory shortages prompt more customers to shop online, modern dealership BDCs have undergone a transformation from cold call centers to conduits to the showroom f…
November 19, 2021
How Dealers Are Cracking the Code on Inventory Challenges
While the past year has been challenging for dealers and OEMs alike, few dealers were prepared to overcome the inventory crisis in 2021. In our third Crack the Code workshop, Team…
November 12, 2021
Reimagining Dealership Year-End Sales Events in 2021
Every year leading into the holidays, dealers and their customers have typically known what to expect when it comes to year-end sales events. These events are full of festive ads f…
November 5, 2021
Q3-Q4 2021 State of Automotive Sales & Inventory
Despite a strong start to the bottom line of most dealerships in 2021, this year has been progressively challenging for the automotive industry. While some brands have seen o…
October 29, 2021
3 Important Trends Shaping Future Customer Car Buying Behaviors in 2022
As disruptions ranging from rapid digitalization to widespread inventory shortages shake the automotive industry, success for auto dealers continues to be defined by how well teams…
October 22, 2021
Inventory Shortages: 3 Myths Dealers Need to Know
While some dealers are still hoping the ongoing inventory crisis will come to a speedy resolve, industry experts aren’t as optimistic. This is just one of the potentially dam…
October 18, 2021
Buyer Expectations Have Changed – Here’s How Dealers Can Adapt
A lot has changed since 2020, from the way people shop and consume media to the way they connect with each other. The global pandemic put a spotlight on all industries (not just de…
October 8, 2021
3 Ways Marketing Automation Can Help Dealers Overcome Challenges
Not that long ago, many dealers may have scoffed at the idea of automating any aspect of the automotive buyer journey. However, rapid digitalization due to the pandemic and increas…
October 1, 2021
Why Dealers Need to Keep Marketing – Even with Low or No Inventory
As auto dealers’ inventories continue to shrink, further production cuts recently resulted in “the largest single adjustment to the vehicle production outlook in what has been a tu…
September 24, 2021
Three Tips to Create a Dealership Culture Driven by Customer Experience
Rapid digitalization due to the pandemic and historic inventory shortages put a spotlight on the critical importance of car dealership customer experience to the automotive buyer j…
September 16, 2021
4 Ways for Auto Dealers to Stay Ahead of 2022 Inventory Challenges
As chip shortages drag on, many dealers are holding out hope that relief is on the horizon. However, the latest forecasts highlight why dealers experiencing inventory shortages can…
September 10, 2021
Why Dealers Need to Focus on Customer Experience Amid Inventory Shortages
For many dealerships, success has hinged on their ability to stay ahead of a slew of evolving external challenges in 2021. As ongoing inventory shortages, changing customer expecta…
