March 1, 2019
Market EyeQ Provides Full Market Views that Competitors Simply Can’t
Mastermind was founded in 2012 by auto dealership veterans who took note of the disruption led in other industries by data-driven companies that were constantly learning more about…
February 22, 2019
Getting Customers Out of the Service Bay and Into the Showroom
Dealers have long known that service bays, parts departments and body shops are critical sources of sales leads, although limited by the challenge of separating the quality leads f…
December 7, 2018
Adapt Your Customer Experience to Shifts in Auto Consumer Behavior
In today’s changing retail market, predictive analytics offer big opportunities for dealership looking to improve CX and customer relationships
October 19, 2018
How Dealerships Can Capitalize on Winterizing Vehicles
In most of North America, winter means tougher driving conditions. That makes vehicle winterization a big opportunity for dealerships to drive service revenues while generating sales opportunities simultaneously...
September 14, 2018
The Importance of Customer Journey in Customer Retention
Find out what you can learn from two of the most famous salesmen, Joe Girard and Ali Reda.
July 11, 2018
3 Ways to Relieve Anxiety about Car Buying
Some customers are afraid of the car buying process. They have anxiety about negotiating, dislike the F&I process, and wish the whole thing would just take less time.
June 12, 2018
Overcoming Fear in Sales
Imagine facing what scares you most, and using it as motivation. If the thought of public speaking stuns you into silence, you’re not alone. According to a study, three of four people suffer Glossophobia-the fear of public speaking.