December 20, 2024
Data-Driven Strategies for Scalable Service-To-Sales Processes
Dealerships face an ongoing challenge: How can they transform service drive opportunities into scalable and consistent sales? While customer and dealership data are often abu…
November 15, 2024
How to Improve Dealership Operations to Boost Profitability
Today’s dealers face constant market shifts, from rising interest rates and inventory levels to new electric vehicle models and changing customer demand. With so many factors at pl…
November 8, 2024
How AI is Changing the Automotive Retail Industry
Artificial Intelligence (AI) is ushering in a new era for the automotive retail industry, transforming the way dealerships engage with customers and drive business success. T…
October 18, 2024
5 Ways To Improve Dealership Customer Loyalty & Retention
While loyalty customers have long been critical to dealership success, customer retention has been a growing challenge for dealers in recent years due to limited inventory, rising…
October 11, 2024
Decoding BPS: Inside In-Market, Vehicle and Deal Scores
While we recently introduced Mastermind’s redesigned Customer Deal Sheet and updated Behavior Prediction Score® (BPS), offering a clearer, more actionable view of every prospect, i…
October 4, 2024
Mastermind News: Redesigned Customer Deal Sheet + Enhanced Behavior Prediction Score®
Today’s increasingly competitive market requires dealers to anticipate customers’ needs with speed and precision. To better equip our dealer partners to proactively ide…
September 27, 2024
From Conquest to Customer Retention: How to Engage Buyers Across Channels
Over the last few years, dealers have experienced firsthand how closely their success is tied to inventory levels. When inventory was tight, dealers saw increased profitability as…
September 20, 2024
The 4 W’s: How to Identify and Engage the Best Sales Leads
From the rise of electric vehicles to shifting consumer expectations, constant change in the automotive market presents real challenges and significant opportunities for dealers.&n…
September 13, 2024
How to Improve Dealership Lead Quality to Increase Sales
In sales, it’s all about the quantity and quality of your leads. High quality, well-qualified leads generate profitable sales while poor leads waste time and leave sales team…
August 23, 2024
Why Personalization is Key to Effective Dealership Marketing
Personalization has become essential for dealership success in today’s competitive automotive market. With consumers constantly inundated by generic marketing messages, tailored an…
August 16, 2024
Managing Electric Vehicle Sales: Tips for Dealership Sales Teams
Managing electric vehicle (EV) sales has been a unique challenge for automakers and dealers in 2024. In recent months, EV sales have slowed as compared to previous year…
August 9, 2024
How Dealerships Can Use Facebook Ads to Get Leads
In today’s fast-paced, digital-first world, automotive dealerships are constantly seeking innovative ways to connect with potential buyers and convert leads into sales. While tradi…